Services Offered

What services does AskGrace provide?

Ask any management consultant what they do and you will likely get an earful of jargon that’s relatively content-free.  Rather than regurgitate what you may already know, Wikipedia provides a good overview of what management consulting is.  Yes, we do all those things.  More specifically, we will address the following three fundamental questions that plague all businesses:

  1. What do I need to know about my business?
  2. How do I get the information I need?
  3. What do I do once I get the information?

We call these the three unknowns.  To address these questions, we start by performing an in-depth analysis of your business and discuss how we may be of service.  We provide strategy guidance, process improvement, marketing solutions, implementation services, and training and educational for your staff.

More specifically, we provide the following services:

  • Strategy formulation
  • Branding
  • Marketing strategy and implementation  – both traditional and new media
  • Information Technology (IT) infrastructure consulting and implementation
  • Electronic Health Records (EHR) consulting and implementation for small to medium organizations
  • Process improvement
  • Operations and administrative management
  • Data storage and management expertise

Our client initiation process is detailed on the process page.

How much do you charge?

This section was added after many questions about fees came up.  Because each project is unique and each business has different challenges, there is no set fee.  There are plenty of consultants who will give you a fix fee for certain projects.  For example, a well-known dental consultant will charge $8,000 for a one-day office visit.  Another company will provide a website for $100.  If you happen to wander onto the website of a physic with a similar name as ours, you’ll find she charges $300 for a business consultation phone call (tape recording included, of course).  None of those numbers mean anything for us.  We will craft a fee structure that works within your budget and that makes sense for your business.  For those non-profit organizations that are doing truly worthwhile work, we will gladly donate our time and implement a sliding fee scale where you pay only what you can afford.  Be very wary of consultants who can quote you a price without first analyzing your business.  They may be providing a canned solution that can be “tailored” with your business name and logo.  There is nothing wrong with using a canned solution if your business issues are commonplace.  If your issues are bit unclear or unconventional, then we will provide you with a truly customized solution that is extendable and sustainable long after the project is completed.

That still leaves the question unanswered…How much do we charge?  The answer is, it depends.  It depends on the size of your business, your location (and our travel time), the scope of work, and any follow-up that may be required.  Initial consultations via email are always free.  Phone calls are generally free too if email isn’t clear enough.  Office visits will have a charge, but the charge depends on the nature of the visit and what you require from the visit.  As discussed on our process page, sometimes a single office visit is all it takes. We will work with your budget always.  In most cases, we will openly discuss our gross profit margin and discuss how all the fees are derived.  The project will only proceed if you feel truly comfortable with the value of our services.  So how much do we charge?  How much is your business worth to you?